Service Outage

Incident Report for ProjectManager

Resolved

An issue has been corrected in SAML requests, and at this time, customers are being routed correctly for authentication.

Posted Mar 25, 2024 - 10:18 PDT

Monitoring

A fix has been implemented and engineers are monitoring.

Posted Mar 25, 2024 - 09:42 PDT

Update

The ProjectManager team has identified an issue with SAML domain detection that is causing some customers to be redirected to invalid identity providers. Engineers are working on a fix.

Posted Mar 25, 2024 - 09:17 PDT

Investigating

We are experiencing intermittent problems with the Service. Our operations team is aware and working on the issue. Updates will be posted on https://status.projectmanager.com/ as they become available.

Posted Mar 25, 2024 - 08:34 PDT

This incident affected: SAML Authentication.