Deployment of the fix has completed and login issues have returned to normal. Team members will continue to monitor for signs of other issues.
Posted Aug 08, 2023 - 10:12 PDT
Monitoring
Fix for login issues has now deployed to production. We continue to monitor systems and logs for signs of any further errors.
Posted Aug 08, 2023 - 09:42 PDT
Update
We are deploying a fix to allow affected users to login successfully.
Posted Aug 08, 2023 - 09:12 PDT
Identified
Our team has identified a background task that was causing errors in our login service. We have halted the background task and are working towards a solution.
Posted Aug 08, 2023 - 08:21 PDT
Investigating
We are experiencing intermittent problems with the Service. Our operations team is aware and working on the issue. Updates will be posted on https://status.projectmanager.com/ as they become available.
Posted Aug 08, 2023 - 06:57 PDT
This incident affected: User Authentication (Auth0).